Click the questions below to see answers.
Can you make cut-outs of Celebrities / famous people?
What do i need to do to order
a cut-out?
How long does it take?
How much does delivery cost?
Where can you deliver to?
How much
does it cost?
I am concerned about paying online,
tell me more.
Are there other ways to pay?
Can I tell you how tall i want my cutout?
How do i send a picture by post?
Picture quality - is my picture good enough to use?
I have an incomplete photo (missing
legs/ arms)
Can you put someones head on a different body?
What material do you use to make the
cut-outs?
Can you make cut-outs of animals &
cartoon characters?
What if I do not have permission to reproduce
the image?
What do i need to do to order a cut-out?
All you need is a picture of what you want us to cut out. this can be a print of
a photo, a digital camera image, or a design - anything you like in either printed
or digital format, just make sure you have permission to reproduce the image for
the purpose you require if you are not the owner of the image.
You send us the picture either by email, upload or by post, and we will tell you
if we think there is any problem with the quality. You can tell us
if
you want your cut-out made to an exact height, and whether you want to keep any
of the background; for instance at the bottom to help stand it up. don't hesitate
to ask our advice on scaling if you are not sure.
You can order here on this website but you can send images and payment by post if
you prefer - see 'Are
there other ways to pay?' and 'How do i send a picture by post?' for more details.
Once you have ordered we will be in touch with any queries we have about reproducing
your picture as a cut-out. if you have asked for speech bubbles or placards
then we will send a proof to show you what you will be getting.
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Delivery
We offer Same day dispatch, Next day dispatch, and 3 and 5 day dispatch – the choice is yours.
For orders under £40 in value we offer royal mail delivery, and for all orders we offer UPS courier delivery, where the delivery day is nominated and your consignment can be tracked online.
Our Delivery Rates
Royal Mail Same Day Dispatch: £7.99 (Includes VAT)
Royal Mail Next Day Dispatch: £5.99 (Includes VAT)
Royal Mail 3 Day Dispatch: £4.99 (Includes VAT)
Royal Mail 5 Day Dispatch: £3.99 (Includes VAT)
UPS Courier Delivery Same Day Dispatch: £24.99 +VAT
UPS Courier Delivery Next Day Dispatch: £19.99 +VAT
UPS Courier Delivery 3 Day Dispatch: £14.99 +VAT
UPS Courier Delivery 5 Day Dispatch: £9.99 +VAT
We aim to dispatch within the lead-time you have selected, and this commences on the day we receive your order, and your payment if you are not a credit account customer, and print ready artwork. For example, an order received on a Monday with a 3 day dispatch lead-time will be dispatched on the Thursday of that week. Turnaround times can occasionally be delayed subject to high workload and the service may be unavailable, in which case we will inform you as soon as possible. If artwork requires customer approval then the lead time will start from receipt of customer confirmation. We aim to return artwork for approval within 3 days subject to workload.
Only working days (Monday to Friday) are considered in date calculations.
We offer timed delivery and same day delivery on our van subject to availability; please call for details.
Standard Delivery using overnight courier: Courier deliveries can arrive between 9am and 6pm the following day after dispatch for UK mainland addresses, excepting remote areas; please call if you suspect your area is remote. The courier will not leave the goods if there is no one at the address to receive them, and in this situation they will return the following working day. Where an attempted delivery was made unsuccessfully due to no answer at the address then the customer will be required to pay for subsequent delivery attempts.
Advice for time-critical deliveries
If your order is required for an event or other time-critical reason, then we advise you to order in advance of your date a period equal to twice the lead-time you opt for; for example, if your delivery date is 20th May, and you are using our 5 day service, then order by 10th of May, which allows time to re-print in the event of your goods being lost or damaged in transit.
Please read our terms and conditions relating to delivery.
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Where can you deliver to?
Anywhere, but deliveries outside of UK mainland will need to be quoted first and
will likely cost more. We deliver to any UK mainland address (including northern
ireland and the highlands) for the standard price, and this can be a home or
business address. Northern ireland and the highlands although these can take an extra
day)
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How much does it cost?
Your Life size cardboard cut-out can fit into either a single or double size, see
below.
It can also be supplied folded or flat (not folded). Folded saves money since a
smaller box means it costs less to pack and send. Single cutouts are folded
horizontally once halfway up. The fold is a hairline join and hardly noticeable.
Double cutous are folded once vertically halfway across.
We produce to any size you require up to the following maximum
sizes. if you do not specify a size we estimate what life size should be from your
photo.
Single Folded: fits within 195cm x 88cm (approx. 6 feet 4inch tall x 3 feet wide)
£54.99
+VAT
Single Flat: fits within 195cm x 88cm (approx. 6 feet 4inch tall x 3 feet wide)
£69.99
+VAT
Double Folded: fits within 195cm x 178cm (approx. 6 feet 4inch tall x 6 feet wide)
£84.99 +VAT
Double Flat: fits within 195cm x 178cm (approx. 6 feet 4inch tall x 6 feet wide)
£99.99
+VAT
Optional Back Stands are £4.99 +VAT
Optional Placards and speech bubbles are £4.99 +VAT
For Delivery Prices see How much does delivery cost?
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I am concerned about paying online, tell me more.
We take card payments via paypal which we believe is the safest way to pay online. Once
you are ready to pay your basket you will transfer over to paypal to make the payment
in a secure environment. Your card details are not visible to anyone on the internet
- including us! We recieve notification of you order which includes your name,
email address, delivery address and order number. We do not disclose your
details to anyone else exept your name and address to the courier company for delivery
purposes. Your details are protected under the data protection act.
If you prefer not to pay by card then you can pay other ways, see the next section
below.
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Are there other ways to pay?
Yes. If you don't want to pay online then you can pay either by cheque or transfering
the money into our account. Please email or call us and we will give you the
details you need.
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Can I tell you how tall i want my cutout?
Yes. Once you have placed the order we will send you a confirmation email,
please relpy to this with the height you require, but this must fall within the
maximum for the size you have ordered, see below:
We custom make each cut-out to the size you require - there is no minimum size,
and the maximum size depends on what you have chosen, see below:
standard: must fit into an area of 1.95 x 0.88 metres
wide: must fit into an area of 1.95 x 1.78 metres
Very large sizes - we can go larger but this may need to be made from more than
one sheet with a join. the largest sizes from a single sheet without a join
are as follows:
cardboard: 1.95 x 1.78 metres (as for a wide cut-out)
PVC sheet 2.9 x 1.5 metres
but there is no maximum size where joining mulitple sheets is employed.
Standard delivery prices do not apply for sizes over 1.95 x 1.78 metres, but are calculated
on an individual basis.
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How do i send a picture by post?
If the picture is of value to you consider sending it by special delivery where
there is a guarantee and insurance to cover the value. We will return your
picture with the cut-out but we do not accept liability for the value of your picture
whilst in our care or in transit and we require that you contact us to arrange for
insurance to cover the value of your picture before sending it if it is of value.
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Is my photo good enough to use?
If you can clearly see the person in the picture then you will also see the same result on your cut-out - this is the basic rule.
If the picture is on your PC then zoom in to the persons's face until it fills your screen (about life size). What
you see here is approximately what your cut-out
will look like up close.
If you are using a print (old photo): if you can clearly see the person you want
cut-out, and all the detail you expect to see, then provided the print is scanned correctly you will also see the same result on your cut-out.
Scanning: for normal size prints (6x4 inches) 600 dpi (dots per inch) is usually
about right, unless the person is very small in the picture. You can set the
resolution in the scanners tool box on your PC.
In more detail:
Prints should be scanned at a high enough resolution to make the person in the photo
a minimum of 2000 pixels high, ideally 3 to 5000. If the person is 4 inches
high (10cm) on the print then if you scan at 600 dpi (dots per inch) then the height
of the person in pixels will be 4 x 600 = 2400 pixels.
If you are not sure how to scan your print then we can scan it for you free of charge, but please
see 'How do i send a picture by post?' for details of sending and liability.
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I have an incomplete photo (missing legs/ arms)
No problem, we can add legs and arms in, put a head on a different body, the options
are unlimited and we have plenty of experience and expertise. We can do simple
re-touching free of charge but please send us the image first and tell us what you
want doing, as the work may be chargeable depending on the time invloved, and we
can give you a quote on this.
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What material do you use to make the cut-outs?
We offer a range of materials to suit your purpose:
The standard cut-outs available to order on this website are made from a double
walled coated smooth white faced cardboard and digitally printed with UV resistant
inks.
The cardboard is matt white finish; heavy ink coverage can give a slight sheen to
the finish.
If you require more durability and outdoor weather proof cut-outs then we can make
them the same way in PVC board; prices are sligthly higher than cardboard and you
will need to email or call us for a quote.
We can also laminate your cut-out to give added protection to the printed surface
and a different finish in gloss or satin.
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Can you make cut-outs of animals & cartoon characters?
Yes! your pets, wild animals, monsters aliens, cartoon characters - think of us
as a cardboard Noah's Ark!
You can choose from our own characters and we offer a fairly priced design service
if you want something creating. If you want use images you have created then
thats fine, if someone else created them then make sure you have permission to reproduce
the image for the purpose you require if you are not the owner of the image.
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Can you make cut-outs of Celebrities / famous people?
Yes we can, we make custom cut-outs of absolutely anything, but we do not stock ready-made cut-outs, so if you can find the image of the celebritiy then we can make the cut-out! Just make sure that the image is suitable for making a cutout from - it needs to be full length but more important it must be big enough to enlarge
to life size - many images you will find on the web are only small and do not enlarge
well. You can see how it will look by zooming into an image ona picture viewer
until the face fills your screen, this is about life size and what you see is what
you get. There are no ways of enhancing these images without costly re-touching.
If you want a cut-out of someone famous and you have their image, then make sure
you have permission to reproduce the image for the purpose you require.
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What if I do not have permission to reproduce the
image?
It is your responsibility
to ensure you have permission to reproduce the image you send us and that the image
will not cause offense to anyone, please read our Terms of Business.
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